This Anti-Money Laundering and Know Your Customer Policy ("Policy") applies to all persons who register and use the services available at shakebetsonline.com ("the Site"), operated by May Sun Services S.A. ("Shakebet", "we", "us", "our") under Anjouan licence number ALSI-202411025-FI1. Shakebet is committed to maintaining the highest practicable standards of financial integrity, preventing the use of its platform for money laundering, terrorist financing, or any other form of financial crime, and fulfilling all obligations imposed by applicable legislation and its licensing conditions.
The purpose of this Policy is to set out the principles, procedures, and controls that Shakebet applies to detect, prevent, and report activities that may constitute money laundering, terrorist financing, or related predicate offences. This Policy applies to:
Shakebet reserves the right to amend this Policy at any time in order to reflect changes in applicable law, licensing requirements, or internal risk assessments. Continued use of the Site following the publication of any amendment constitutes acceptance of the revised Policy.
Shakebet operates under the regulatory authority of the Anjouan Offshore Finance Authority and holds licence number ALSI-202411025-FI1. In discharging its obligations under that licence, Shakebet applies AML and KYC controls consistent with internationally recognised standards, including the recommendations of the Financial Action Task Force (FATF) and relevant European Union directives, to the extent that they inform best practice within the iGaming sector.
May Sun Services S.A. has appointed a designated Money Laundering Reporting Officer (MLRO) who holds primary responsibility for implementing this Policy, monitoring compliance, receiving internal suspicious activity reports, and making disclosures to the relevant authorities where required.
Shakebet adopts a risk-based approach to AML and KYC, meaning that the intensity of due diligence applied to any customer or transaction is proportionate to the assessed risk of money laundering or terrorist financing associated with that customer or transaction. Risk is assessed by reference to, among other factors:
Customers assessed as presenting a higher risk will be subject to Enhanced Due Diligence (EDD) as described in Section 6 below.
Shakebet will request identity verification documentation from a customer at any of the following trigger points, whichever occurs earliest:
Regardless of the above triggers, Shakebet may request documentation at account registration if the customer's risk profile so warrants. No withdrawal — whether by fiat or cryptocurrency — will be released until all outstanding KYC requirements have been satisfied to Shakebet's reasonable satisfaction.
To satisfy standard Customer Due Diligence (CDD), a customer will typically be required to provide:
All documents must be submitted in a clear, legible format. Shakebet reserves the right to request certified copies or additional documents where the quality or authenticity of a submission is in doubt.
Because Shakebet processes deposits and withdrawals in eight cryptocurrencies — including Bitcoin, Ethereum, USDT (BEP20, ERC20, TRC20), and others — the compliance team applies additional scrutiny to cryptocurrency transactions. Customers using cryptocurrency may be asked to:
Withdrawals to cryptocurrency wallets will only be processed to the same wallet address used for the corresponding deposit, unless the customer has passed enhanced verification confirming ownership of the alternative address.
In addition to identity verification, Shakebet may require customers to demonstrate the legitimate origin of funds deposited or wagered on the Site. A Source of Funds (SOF) or Source of Wealth (SOW) request may be triggered by:
Acceptable SOF/SOW evidence may include, but is not limited to, recent payslips, tax returns, business accounts, investment statements, inheritance documentation, or a signed and dated written explanation accompanied by supporting evidence. Shakebet will treat all information provided in response to an SOF/SOW request with strict confidentiality.
Enhanced Due Diligence (EDD) is applied to customers who are identified as presenting a higher risk of money laundering or terrorist financing. EDD triggers include, without limitation:
Where EDD is applied, the compliance team will conduct a more detailed review of the customer's identity, activity, and funding sources. The MLRO will determine whether the customer relationship may continue, be restricted, or must be terminated, and whether a suspicious activity report must be filed.
Shakebet screens all customers against recognised PEP databases at the point of registration and on an ongoing basis. A PEP is an individual who holds, or has held within the preceding twelve months, a prominent public function, including but not limited to heads of state, senior government officials, senior judiciary members, senior military officials, senior executives of state-owned enterprises, and senior officials of international organisations. Immediate family members and known close associates of PEPs are treated equivalently.
Where a customer is identified as a PEP, Shakebet will:
Shakebet screens all customers and associated parties against applicable international sanctions lists, including those maintained by the United Nations, European Union, UK Office of Financial Sanctions Implementation (OFSI), and the United States Office of Foreign Assets Control (OFAC), as well as any lists specified under Shakebet's Anjouan licence conditions. Screening is conducted at account registration and on an ongoing basis whenever sanctions lists are updated or a material change to the customer's profile occurs.
Where a potential match is identified, the customer's account will be suspended pending MLRO review. Confirmed matches will result in immediate account closure, freezing of any associated funds, and a report to the relevant authorities.
KYC is not a one-time event. Shakebet's compliance systems conduct continuous monitoring of customer accounts and transactions. Ongoing monitoring activities include:
All employees and contractors of May Sun Services S.A. are required to report any suspicion of money laundering, terrorist financing, or related activity to the MLRO without delay using the internal reporting procedure. The MLRO will review each report and determine whether it is necessary to make an external disclosure to the relevant competent authority.
It is a serious offence under applicable law to "tip off" a customer who is the subject of a suspicion report or an investigation. Accordingly, where a customer account is under review for AML purposes, no information that could prejudice that investigation will be disclosed to the customer or to any third party not authorised to receive it.
Shakebet retains all KYC documentation, transaction records, and AML-related correspondence for a minimum of five years from the date of the relevant transaction or the termination of the customer relationship, whichever is later. Records are held securely and in a format that permits their timely retrieval in response to a lawful request from a competent authority.
Records retained include, without limitation:
Shakebet reserves the right, at its sole discretion and without prior notice, to:
Where an account is closed for AML-related reasons, Shakebet will not be obliged to disclose the reason for closure to the customer, and will act in accordance with any applicable tipping-off restrictions.
Shakebet recognises that problem gambling behaviour can, in certain circumstances, intersect with financial crime indicators. Customers who exhibit signs of disordered gambling — such as escalating deposit volumes, repeated attempts to reverse withdrawals, or erratic account activity — will be referred simultaneously to Shakebet's responsible gaming team and, where appropriate, to the MLRO for AML assessment. Shakebet operates responsible gaming tools including deposit limits, session controls, and self-exclusion facilities, which form part of the overall framework for identifying and protecting vulnerable customers.
All personnel at May Sun Services S.A. who are involved in customer-facing activity, payment processing, compliance, or management receive mandatory AML and KYC training at induction and on a regular ongoing basis. Training covers the recognition of suspicious activity, the correct internal reporting procedure, the prohibition on tipping off, record-keeping obligations, and the legal consequences of non-compliance. Training records are maintained by the MLRO and are available for inspection by the relevant licensing authority upon request.
Customers who have questions regarding this Policy or their KYC obligations may contact Shakebet's compliance team via the contact details available on shakebetsonline.com. All queries will be handled in strict confidence. Please note that the compliance team is unable to confirm or deny whether a specific account is under AML review.
This Policy was last reviewed and updated in 2025. May Sun Services S.A. reviews this Policy at least annually, and whenever there is a material change in applicable law, licensing requirements, or the risk environment in which Shakebet operates.
