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These Terms & Conditions ("Terms") govern your use of shakebetsonline.com and all services provided by Shakebet. Please read them carefully before registering an account or placing any bet or wager. By creating an account you confirm that you have read, understood, and agreed to be bound by these Terms in their entirety.

1. Operator Information

Shakebetsonline.com is owned and operated by May Sun Services S.A. ("the Company", "we", "us", "our"). Shakebet holds a gaming licence issued by the Anjouan Gaming Authority under licence number ALSI-202411025-FI1. All gaming and betting activities offered on the site are conducted in accordance with that licence. The Company launched its platform in 2025.

For all regulatory, compliance, or legal enquiries, players may contact us via the support channels listed on shakebetsonline.com. These Terms are written and published in British English; in the event of any translation, the English version shall prevail.

2. Definitions

  • "Account" means the registered account held by a player on shakebetsonline.com.
  • "Balance" means the total of real-money funds held in a player's Account.
  • "Bonus Funds" means any promotional credit, matched deposit bonus, or reward credited to an Account that is subject to wagering requirements before withdrawal.
  • "Cashback" means the weekly loyalty cashback credited as real cash under the Shakebet VIP programme.
  • "Free Spins" means complimentary spin credits awarded on a designated slot title as part of a promotion.
  • "KYC" means Know Your Customer identity verification procedures.
  • "Player" means any natural person who has registered an Account on shakebetsonline.com.
  • "Services" means all casino games, live dealer games, crash games, instant games, and sportsbook betting made available on shakebetsonline.com.
  • "Wagering Requirement" means the number of times a bonus amount must be staked before any resulting winnings become eligible for withdrawal.
  • "Website" means shakebetsonline.com and any associated mobile applications or platforms.

3. Eligibility and Registration

3.1 Age Requirement

You must be at least 18 years of age, or the legal gambling age in your jurisdiction if higher, to register an Account and use the Services. Shakebet reserves the right to request proof of age at any time and to suspend or close any Account where the age requirement has not been met. Any winnings obtained by an underage player will be forfeited.

3.2 Restricted Jurisdictions

The Services are not available to residents of jurisdictions where online gambling is prohibited by local law. It is your sole responsibility to ensure that accessing and using the Services is lawful in your country of residence. Shakebet reserves the right to block access and close Accounts from restricted territories without prior notice. A current list of restricted jurisdictions is available on request from our support team.

3.3 Account Registration

To use the Services you must complete the registration process on shakebetsonline.com. You must provide accurate, truthful, and complete information during registration, including your full legal name, date of birth, residential address, and a valid email address. You are required to keep this information current and to notify Shakebet promptly of any changes.

Each player may hold only one Account. The creation of duplicate or multiple Accounts is strictly prohibited and may result in all Accounts being suspended, all Bonus Funds and winnings derived from them being forfeited, and the permanent closure of all Accounts held by that individual.

Accounts are strictly personal. You may not allow any third party to access or use your Account. You are solely responsible for maintaining the security and confidentiality of your login credentials.

3.4 Account Closure by the Player

You may request the closure of your Account at any time by contacting Shakebet's customer support team. Any remaining real-money Balance will be paid out subject to these Terms, completion of KYC verification, and the absence of any outstanding wagering obligations.

4. Know Your Customer (KYC) Verification

Shakebet is required by its licence and by anti-money-laundering obligations to verify the identity of all players. KYC verification may be requested at the time of registration, prior to any withdrawal, or at any other point deemed necessary by the Company.

Documents that may be requested include, but are not limited to:

  • A government-issued photo ID (passport, national identity card, or driving licence);
  • Proof of address dated within the last three months (utility bill, bank statement, or official correspondence);
  • Proof of ownership of the payment method used (e.g. a card statement or screenshot of a cryptocurrency wallet);
  • Source of funds or source of wealth documentation where required by regulation or internal risk assessment.

Withdrawals will not be processed until all required KYC documents have been submitted and approved. Shakebet reserves the right to withhold withdrawal of funds and to suspend Account activity during an ongoing verification review. Failure to provide satisfactory documentation within a reasonable timeframe may result in Account closure and, where required by applicable law, the reporting of relevant information to the appropriate authorities.

5. Deposits

5.1 Accepted Methods and Currencies

Shakebet accepts deposits via the following methods:

Method Minimum Deposit Maximum Deposit Processing Speed
Visa / Mastercard €20 €2,000 Instant
Bank Transfer €20 €10,000 1–3 business days
Trustly / Klarna / Boku €20 Varies by provider Near-instant
Wise / Revolut / Zimpler / Payoneer €20 Varies by provider Fast
Cryptocurrency (BTC, ETH, BNB, USDC, DOGE, TRON, BCH, LTC, USDT) €20 equivalent No stated cap Near-instant

Shakebet accepts eight cryptocurrencies: Bitcoin (BTC), Ethereum (ETH), BNB, USD Coin (USDC), Dogecoin (DOGE), TRON (TRX), Bitcoin Cash (BCH), Litecoin (LTC), and Tether (USDT) across BEP20, ERC20, and TRC20 networks. Fiat currencies are also accepted; please refer to the cashier for the currencies currently supported.

5.2 Deposit Conditions

All deposits must originate from an account, card, or wallet held in your own name. Third-party deposits are not permitted. Shakebet does not charge deposit fees; however, your bank, card issuer, or payment provider may apply their own transaction charges, for which Shakebet accepts no responsibility.

Deposits made using cryptocurrency are converted to the Account's operating currency at the exchange rate applicable at the time of transaction. Exchange rate fluctuations are the player's sole responsibility.

6. Withdrawals

6.1 General Withdrawal Conditions

Withdrawals are subject to the following conditions:

  • Your Account must be fully KYC-verified before any withdrawal is processed.
  • Any active Bonus Funds or ongoing wagering requirements must be settled (either completed or forfeited by the player) before a withdrawal can be initiated.
  • Withdrawals must be made to the same payment method used for the relevant deposit wherever technically possible. Shakebet may request additional verification before permitting withdrawals to an alternative method.
  • No fees are applied to withdrawals provided your deposit has been wagered at least once. Where this condition is not met, Shakebet reserves the right to deduct a processing fee or decline the withdrawal.

6.2 Withdrawal Limits

The standard daily withdrawal limit is €10,000. Players who attain Mega tier status (Levels 46–50) within the Shakebet VIP programme benefit from an elevated daily withdrawal limit of €100,000. Weekly withdrawal limits may vary by payment method; please refer to the cashier for current figures applicable to your chosen method.

6.3 Processing Times

Shakebet conducts a standard internal review of all withdrawal requests before releasing funds. Cryptocurrency withdrawals are processed near-instantly once that review is complete. Fiat withdrawal processing times depend on the chosen payment method and may take longer due to banking procedures outside Shakebet's control. All withdrawal requests remain subject to security and fraud checks which may extend processing times in individual cases.

6.4 Withdrawal Refusal

Shakebet reserves the right to refuse or delay a withdrawal request where: KYC documentation is outstanding; there is a reasonable suspicion of fraudulent or collusive activity; the Account is under investigation; the funds are derived from Bonus activity that has not satisfied applicable wagering requirements; or where required by applicable law or the terms of the Company's licence.

7. Bonuses and Promotions

7.1 General Bonus Terms

All bonuses and promotions offered by Shakebet are subject to these Terms and to any specific terms stated on the relevant promotion page. By claiming a bonus, you agree to be bound by the specific terms applicable to that promotion. Shakebet reserves the right to alter, suspend, or withdraw any promotion at any time without prior notice. In the event of any conflict between a specific promotion's terms and these general Terms, the specific promotion terms shall take precedence only in respect of that promotion.

Bonuses are for personal and recreational use only. Any evidence of bonus abuse, arbitrage, collusion, or exploitation of promotional offers through irregular or automated play will result in the forfeiture of all associated Bonus Funds and winnings, and may result in Account suspension or closure.

7.2 Welcome Package

Shakebet offers a three-deposit welcome package totalling up to €7,000 in bonus funds plus 350 Free Spins. The package structure is as follows:

Deposit Match Percentage Maximum Bonus Free Spins
1st Deposit 100% €2,000 50 spins
2nd Deposit 50% €1,000 100 spins
3rd Deposit 150% €4,000 200 spins

The following terms apply to the welcome package:

  • No promotional code is required. Each bonus is triggered automatically upon making a qualifying deposit that meets the applicable minimum deposit threshold.
  • All 350 Free Spins are awarded on Le Bandit.
  • The wagering requirement is 35x the bonus amount received.
  • The maximum permitted bet whilst any part of the welcome bonus is active is €5 per spin or bet. Bets placed above this limit whilst a bonus is active may result in forfeiture of the bonus and any winnings derived from it.
  • A win cap of 10x the bonus value applies, up to a maximum of €2,000, on winnings generated from bonus play.
  • The welcome bonus and associated Free Spins must be used within 7 days of being credited. Any unused bonus funds or spins will expire automatically at the end of this period.

7.3 Game Contribution Rates

Not all game types contribute equally towards the wagering requirement. The following contribution rates apply to all bonus wagering requirements unless a specific promotion states otherwise:

Game Type Contribution to Wagering
Slots 100%
Live Game Shows 20%
Blackjack 10%
Roulette 10%
Crash Games / Arcade Games 0%

Shakebet reserves the right to exclude specific game titles from bonus wagering contribution. Any such exclusions will be noted on the relevant promotion page or within the cashier.

7.4 Ongoing Promotions

In addition to the welcome package, Shakebet operates the following regular promotions:

  • Lootbox Monday: A weekly mystery box available to any player who has made at least one deposit. The box may contain a combination of Free Spins and Bonus Funds. Wagering requirement: 35x.
  • ShakeBet Wheel: Unlocked upon reaching Loyalty Level 5. Players may spin the wheel for bonus cash or Free Spins. Wagering requirement: 35x.
  • Missions / Shake & Win: Gameplay challenges that reward loyalty points upon completion. Points themselves carry no wagering requirement, though any Bonus Funds or Free Spins subsequently redeemed via the Loyalty Store are subject to a 35x wagering requirement and a 10x cashout cap.
  • Reload Bonuses: Scheduled offers published on the promotions page. Minimum deposit thresholds and terms vary per campaign. Each reload bonus campaign will carry its own specific terms.
  • Loyalty Store: Points may be redeemed for bonus rounds, Free Spins, or bonus cash. Redeemed items are subject to a 35x wagering requirement and a 10x cashout cap on winnings generated from redeemed items.

Shakebet reserves the right to modify, suspend, or terminate any ongoing promotion at any time. Players who are suspected of abusing any promotional offer may be disqualified from current and future promotions.

7.5 General Bonus Restrictions

  • Only one bonus may be active at a time unless explicitly stated otherwise.
  • Bonuses are non-transferable and carry no cash value until all wagering requirements have been fully satisfied.
  • If you choose to withdraw whilst Bonus Funds are active and before the wagering requirement is met, any remaining Bonus Funds and associated pending winnings will be forfeited.
  • Shakebet reserves the right to reclaim any bonus or associated winnings that were credited in error.
  • Free Spins winnings may be treated as Bonus Funds subject to applicable wagering requirements.

8. VIP Programme and Cashback

8.1 Programme Structure

The Shakebet VIP loyalty programme comprises 50 levels organised across 10 named tiers. Progress through levels is tracked automatically within your Account — no manual enrolment or support requests are required.

Tier Levels Cashback Rate Maximum Weekly Cashback
Bronze 1–5 Up to 2% €25
Silver 6–10 Up to 5% €50
Gold 11–15 Up to 6% €175
Platinum 16–20 Up to 8% €500
Diamond 21–25 Up to 10% €2,000
Ruby 26–30 Up to 12% €5,000
Emerald 31–35 Up to 13% €10,000
Sapphire 36–40 Up to 15% €15,750
Obsidian 41–45 Up to 17% €20,000
Mega 46–50 Up to 20% Unlimited

8.2 Cashback Terms

Weekly cashback is credited every Monday as fully withdrawable real cash. Cashback carries no wagering requirement — it may be withdrawn immediately upon receipt, subject to standard withdrawal conditions and KYC requirements. The cashback is calculated on net losses within the applicable period and paid at the rate corresponding to the player's tier at the time of calculation. Shakebet reserves the right to adjust the cashback calculation methodology and to publish any such changes on the Website.

8.3 Tier Benefits

  • Ruby tier (Level 26 and above): Access to a personal account manager.
  • Emerald tier (Level 31 and above): Exclusive rewards in addition to standard tier benefits.
  • Mega tier (Level 46 and above): 20% cashback with no weekly maximum, and an elevated daily withdrawal limit of €100,000.

Shakebet reserves the right to amend tier benefits, cashback rates, and programme terms at any time. Any material changes will be communicated to players via the Website or by email.

9. Games and Sportsbook

9.1 Casino Games

Shakebet offers a library of 6,000+ titles from approximately 35 software providers, including (without limitation) Pragmatic Play, Play'n GO, NetEnt, Hacksaw Gaming, Nolimit City, Red Tiger, Yggdrasil, Betsoft, Gamomat, Habanero, BGaming, Spinomenal, and Evolution Gaming. The game library encompasses slots (including classic, Megaways, and bonus-buy variants), live dealer tables, RNG table games, crash games, and instant games.

All games offered on shakebetsonline.com are provided by licensed and regulated third-party software suppliers. Game outcomes are determined by certified random number generators. Shakebet makes no warranty as to any particular outcome. Return-to-player percentages for individual titles are set by the respective game providers; indicative RTP figures may be available within the game information panel.

Shakebet reserves the right to withdraw, suspend, or modify any game at any time without prior notice, including where required by a software provider or by regulatory obligation.

9.2 Live Casino

Live dealer games are streamed by third-party providers including Evolution Gaming and Pragmatic Play Live. Connection quality during live sessions is dependent on the player's own internet connection; Shakebet accepts no liability for interruptions caused by connectivity issues outside the Company's control. In the event of a disconnection during a live game, Shakebet will endeavour to reconstruct the game state using available server data; the Company's decision on the outcome in such circumstances shall be final.

9.3 Sportsbook

Shakebet's sportsbook covers football, tennis, basketball, ice hockey, eSports, MMA, NHL, and other sports markets including Grand Slam outright markets. Betting options include pre-match markets (1X2, totals, futures, and outrights), live in-play betting, and the Event Builder feature which allows players to combine multiple selections from the same match into a single parlay.

A Cash Out facility is available on selected events, allowing players to settle a bet before the conclusion of the relevant event. The Cash Out value is determined by Shakebet at the time of the request and may be lower or higher than the potential winnings of the original bet. Shakebet reserves the right to suspend or remove the Cash Out option on any market at any time.

All sports bets are governed by Shakebet's Sportsbook Rules, which are published separately on the Website and form part of these Terms. In the event of any ambiguity in the settlement of a bet, the Company's decision shall be final.

9.4 Malfunctions and Errors

In the event of a game or system malfunction, technical error, or manifest error in the odds or game display (including, but not limited to, incorrectly displayed paytables, odds, or bonus conditions), Shakebet reserves the right to void affected bets and refund stakes to the relevant Accounts. Winnings generated as a result of a manifest error or malfunction are not valid and will not be paid out. Shakebet's decision in such circumstances is final.

10. Player Funds

Shakebet maintains player funds in accordance with the requirements of its Anjouan licence. Player funds are kept separately from the Company's operational funds. In the event of insolvency, the level of protection afforded to player funds will depend on the applicable regulatory requirements under the Anjouan licence framework. Players are encouraged to review the current regulatory framework and to withdraw funds they do not intend to wager in the near term.

11. Prohibited Conduct

The following conduct is strictly prohibited and may result in Account suspension, permanent closure, forfeiture of funds, and/or reporting to relevant authorities:

  • Registering more than one Account, or registering on behalf of another person;
  • Providing false, misleading, or incomplete information during registration or KYC;
  • Using the Services for any unlawful purpose, including money laundering or fraud;
  • Using automated software, bots, scripts, or any other artificial means to interact with the Services;
  • Exploiting software errors, game glitches, or loopholes to gain an unfair advantage;
  • Engaging in collusion, match-fixing, or any form of cheating;
  • Abusing promotions or bonuses through systematic, non-recreational play patterns designed to extract value without genuine recreational engagement;
  • Making chargebacks or reversing payments after withdrawing equivalent winnings;
  • Allowing or facilitating access to your Account by any third party;
  • Any behaviour that is abusive, threatening, or offensive toward Shakebet staff or other players.

12. Anti-Money Laundering

Shakebet operates in compliance with applicable anti-money laundering (AML) and counter-terrorism financing (CTF) legislation and the requirements of its licence. The Company maintains an AML policy and conducts ongoing transaction monitoring. Shakebet reserves the right to request source of funds or source of wealth documentation from any player at any time. Where the Company has reasonable grounds to suspect that funds deposited or won represent proceeds of crime or are otherwise connected to money laundering or fraud, it will suspend the Account, withhold any funds pending investigation, and report the matter to the relevant authorities as required by law.

13. Responsible Gambling

13.1 Our Commitment

Shakebet is committed to promoting responsible gambling and to helping players maintain control of their gambling activity. Gambling is intended to be an entertaining leisure activity. If gambling stops being enjoyable, or if you feel that your gambling may be causing you harm, please use the tools available to you on the Website or contact our support team immediately.

13.2 Player Protection Tools

Shakebet makes the following responsible gambling tools available to all registered players:

  • Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit.
  • Loss Limits: Set limits on the amount you can lose over a defined period.
  • Wager Limits: Set limits on the total amount you can wager over a defined period.
  • Session Time Limits: Set a maximum duration for each playing session.
  • Reality Checks: Receive periodic on-screen notifications reminding you of the time spent playing.
  • Self-Exclusion: Temporarily suspend or permanently close your Account if you feel you need a break from gambling. Self-exclusion requests should be submitted to our customer support team. Once a self-exclusion is in place, Shakebet will take reasonable steps to prevent the excluded player from opening a new Account during the exclusion period.
  • Cooling-Off Period: Take a short break from the Services without fully closing your Account.

Increases to any limits are subject to a cooling-off period before taking effect. Reductions to limits take effect immediately.

13.3 Support Organisations

If you are concerned about your gambling habits, or those of someone you know, we encourage you to seek help from a recognised support organisation. Independent help is available from organisations such as GamCare (www.gamcare.org.uk), Gambling Therapy (www.gamblingtherapy.org), and Gamblers Anonymous (www.gamblersanonymous.org.uk).

13.4 Underage Gambling Prevention

Shakebet is firmly opposed to underage gambling. We recommend that parents and guardians make use of internet filtering tools to prevent minors from accessing gambling websites. Further information on parental control software is available from organisations such as GamCare.

14. Privacy and Data Protection

Shakebet collects, processes, and stores your personal data in accordance with its Privacy Policy, which is published separately on shakebetsonline.com and forms part of these Terms. By registering an Account you consent to the processing of your personal data as described in the Privacy Policy. Your data will be used for the purposes of account management, KYC verification, AML compliance, customer support, and, where you have provided consent, marketing communications. We do not sell your personal data to third parties. Your data may be shared with regulatory authorities, payment processors, and licensed third-party service providers as required for the operation of the Services.

15. Intellectual Property

All content on shakebetsonline.com, including but not limited to the Shakebet brand name, logo, website design, text, graphics, software, and game interfaces (excluding content owned by third-party providers), is the intellectual property of May Sun Services S.A. or its licensors. You are granted a limited, non-exclusive, non-transferable licence to access and use the Website for your personal, non-commercial recreational use only. You may not copy, reproduce, modify, distribute, transmit, display, or otherwise exploit any content from the Website without the prior written consent of Shakebet.

16. Limitation of Liability

To the fullest extent permitted by applicable law, Shakebet, its directors, officers, employees, and agents shall not be liable for:

  • Any loss of profits, revenue, data, or goodwill, whether direct or indirect;
  • Any indirect, incidental, special, or consequential loss or damage arising from your use of, or inability to use, the Services;
  • Loss or damage arising from any interruption, suspension, or termination of the Services;
  • Loss or damage caused by third-party payment providers, software suppliers, or telecommunications failures;
  • Any reliance placed by you on the content of the Website.

Nothing in these Terms shall exclude or limit Shakebet's liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under applicable law.

17. Indemnification

You agree to indemnify, defend, and hold harmless Shakebet, May Sun Services S.A., and their respective directors, officers, employees, agents, and licensors from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or in connection with: your use of the Services; your breach of these Terms; your violation of any applicable law or regulation; or any fraudulent or dishonest conduct on your part.

18. Amendments to These Terms

Shakebet reserves the right to amend, update, or replace these Terms at any time. Where changes are material, we will endeavour to provide reasonable notice to players via the Website or by email to the address registered on your Account. The updated Terms will be published on shakebetsonline.com with a revised effective date. Your continued use of the Services following notification of any changes constitutes your acceptance of the updated Terms. If you do not agree with any amended Terms, you should cease using the Services and contact us to close your Account.

19. Governing Law and Disputes

These Terms are governed by and construed in accordance with the laws applicable under the jurisdiction of Shakebet's Anjouan licence. In the event of any dispute arising from or in connection with these Terms or the Services, you should first contact Shakebet's customer support team to seek an informal resolution. Shakebet will endeavour to resolve all complaints in a timely and fair manner. If a dispute cannot be resolved informally, it may be referred to the dispute resolution procedures available under the Anjouan Gaming Authority's regulatory framework. Details of the applicable dispute resolution mechanism are available on request from our support team.

Nothing in this clause shall prevent either party from seeking urgent injunctive or interim relief from a competent court where necessary.

20. Severability

If any provision of these Terms is found by a court or regulatory authority of competent jurisdiction to be invalid, unlawful, or unenforceable, that provision shall be deemed severed from the remaining Terms, which shall continue in full force and effect to the maximum extent permitted by law.

21. Entire Agreement

These Terms, together with the Privacy Policy, Sportsbook Rules, Cookie Policy, and any specific promotion terms published on shakebetsonline.com, constitute the entire agreement between you and Shakebet with respect to your use of the Services and supersede all prior agreements, representations, and understandings (whether written or oral) relating to the same subject matter.

22. Contact Us

If you have any questions regarding these Terms, or any aspect of the Services, please contact the Shakebet customer support team via the contact methods available on shakebetsonline.com. We are committed to responding to all enquiries promptly and professionally.

Shakebet is operated by May Sun Services S.A., licensed by the Anjouan Gaming Authority under licence number ALSI-202411025-FI1.

These Terms were last updated in 2025 and are effective as of the date of publication on shakebetsonline.com.

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