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This Bonus Policy explains how bonuses, free spins, cashback, loyalty rewards and related promotions work at Shakebet, operated by May Sun Services S.A. under Anjouan licence ALSI-202411025-FI1 and accessible at shakebetsonline.com. Please read this page carefully before claiming any offer. By accepting a bonus you agree to the terms set out below.

1. General Bonus Terms

1.1 Eligibility

  • All bonuses and promotions are available to registered players who have created a verified account at shakebetsonline.com.
  • Bonuses are intended for personal entertainment only. One bonus account per person, household, IP address, device, email address, phone number and payment method applies.
  • Shakebet reserves the right to decline, withhold or withdraw a bonus if it reasonably suspects misuse, collusion, arbitrage, or breach of these terms.
  • Players who have self-excluded or are subject to a cooling-off period are not eligible to receive or use bonuses.

1.2 Bonus Activation

  • Unless stated otherwise, bonuses at Shakebet activate automatically upon meeting the qualifying deposit threshold. No promo code is required.
  • Once a bonus is credited to your account it will appear in your bonus balance. Bonus funds are separate from your real-money balance until wagering requirements are satisfied.
  • You may only hold one active bonus at a time unless Shakebet expressly states otherwise for a specific promotion.

1.3 Wagering Requirements

  • Unless a promotion specifies otherwise, the standard wagering requirement at Shakebet is 35× the bonus amount.
  • Wagering must be completed within the validity window specified for each promotion.
  • The following game contribution rates apply towards wagering requirements:
Game Category Contribution
Slots 100%
Live game shows 20%
Blackjack 10%
Roulette 10%
Crash games / arcade games 0%
  • Shakebet reserves the right to amend game contributions for individual titles or categories. Check the promotions page for any campaign-specific variations.
  • Bets placed on games that do not contribute to wagering will still count as real-money wagers and will draw from your available balance, but they will not advance your wagering progress.

1.4 Maximum Bet While a Bonus Is Active

  • Whilst any bonus is active in your account, the maximum permitted bet per spin or per round is €5 (or currency equivalent).
  • Placing bets above this limit while a bonus is active may result in the cancellation of the bonus and any winnings derived from it.
  • This restriction applies across all game types that contribute to wagering.

1.5 Win Caps

  • Unless a promotion specifies a different limit, winnings generated from bonus funds are subject to a maximum conversion cap of 10× the bonus value, up to a maximum of €2,000.
  • Any winnings exceeding the applicable cap will be removed from your account at the point of withdrawal.

1.6 Bonus Validity and Expiry

  • Each promotion carries its own validity period. Where not stated separately, the default validity window is 7 days from the moment the bonus is credited.
  • Bonus funds and free spins that remain unused, or wagering that remains incomplete, at the end of the validity period will expire and be forfeited automatically.
  • Expired bonuses cannot be reinstated.

1.7 Forfeiting a Bonus

  • You may request to forfeit an active bonus at any time by contacting Shakebet customer support. Upon forfeiture, any bonus balance and associated pending winnings will be removed from your account.
  • Shakebet may forfeit a bonus on your behalf if these terms are breached.

2. Welcome Package

New players at shakebetsonline.com are eligible for a three-deposit welcome package worth up to €7,000 in bonus funds plus 350 free spins. The package activates automatically across your first three qualifying deposits — no promo code is required at any stage.

Deposit Match Rate Maximum Bonus Free Spins
1st Deposit 100% €2,000 50 spins
2nd Deposit 50% €1,000 100 spins
3rd Deposit 150% €4,000 200 spins

2.1 Welcome Package Specific Conditions

  • Each stage of the welcome package has a minimum qualifying deposit of €20.
  • All 350 free spins are awarded on Le Bandit.
  • Wagering requirement: 35× the bonus amount for all three stages.
  • Maximum bet whilst bonus is active: €5 per spin/round.
  • Win cap: 10× the bonus value, up to €2,000, per bonus stage.
  • Validity window: 7 days from credit for both bonus funds and free spins at each stage.
  • Game contributions: Slots 100%, live game shows 20%, blackjack and roulette 10%, crash and arcade games 0%.
  • The three deposit stages must be claimed in order. If a stage expires unclaimed, subsequent stages may no longer be available.
  • The third deposit at 150% up to €4,000 represents the highest-value stage of the package. To unlock the full €4,000, a qualifying deposit of €2,667 is required at that stage.
  • The welcome package is available to each eligible player once only.
  • Deposits made via methods excluded from bonus eligibility by Shakebet at the time of deposit will not qualify for the welcome package. Refer to the promotions page for the current list of excluded methods.

3. Ongoing Promotions

3.1 Lootbox Monday

  • A mystery lootbox is available every Monday to any player who has made at least one deposit at shakebetsonline.com.
  • Lootboxes may contain free spins, bonus funds, or a combination of both. Contents vary week to week.
  • Wagering requirement: 35× on any bonus component received.
  • The Lootbox Monday promotion is available from the very first deposit and requires no additional action beyond funding your account. There are no points thresholds or tier requirements.
  • Campaign-specific win caps and validity periods will be displayed on the promotions page and within your bonus details at the time of claim.

3.2 ShakeBet Wheel

  • The ShakeBet Wheel is unlocked upon reaching Loyalty Level 5 in the Shakebet loyalty programme.
  • Eligible players may spin the wheel to win bonus cash and additional free spins.
  • Wagering requirement: 35× on bonus cash and free spin winnings received via the Wheel.
  • Frequency of spins and prize ranges will be detailed on the promotions page at the time the offer is active.

3.3 Missions / Shake & Win

  • Shakebet operates a Missions board through which players complete gameplay challenges to earn loyalty points at an accelerated rate.
  • Loyalty points earned through Missions do not carry a wagering requirement; however, any bonus funds or free spins subsequently redeemed via the Loyalty Store are subject to the standard 35× wagering requirement with a 10× cashout cap, as set out in Section 5.
  • Mission availability, objectives and point rewards will be displayed on the Missions board within your account and may change periodically.

3.4 Reload Bonuses

  • Reload bonuses are scheduled offers published on the Shakebet promotions page. Minimum deposit thresholds, match rates, bonus caps and wagering requirements vary by campaign.
  • Applicable terms for each reload bonus will be displayed in full on the relevant promotion tile at the time of the offer.
  • Standard maximum bet (€5), game contribution rates and win cap terms apply to all reload bonuses unless the campaign states otherwise.

4. Cashback — Monday Cashback Programme

Shakebet's cashback scheme is integrated into the VIP loyalty programme. Cashback is calculated on net losses over the preceding week and is credited every Monday as fully withdrawable real money with no wagering requirement.

Tier Loyalty Levels Cashback Rate Maximum Weekly Cashback
Bronze 1–5 Up to 2% €25
Silver 6–10 Up to 5% €50
Gold 11–15 Up to 6% €175
Platinum 16–20 Up to 8% €500
Diamond 21–25 Up to 10% €2,000
Ruby 26–30 Up to 12% €5,000
Emerald 31–35 Up to 13% €10,000
Sapphire 36–40 Up to 15% €15,750
Obsidian 41–45 Up to 17% €20,000
Mega 46–50 Up to 20% Unlimited

4.1 Cashback Conditions

  • Cashback is calculated on net losses only. If your account shows a net win for the week, no cashback is issued for that period.
  • Cashback credited via the Monday programme carries no wagering requirement and is available for withdrawal immediately, subject to standard verification and payment processing requirements.
  • Weekly cashback maximums are as displayed in the table above. Players at Mega tier (Levels 46–50) have no cap on their weekly cashback amount.
  • Cashback is credited automatically every Monday. No support request or claim action is required.
  • Cashback will not be applied to losses incurred whilst using bonus funds; it applies to real-money play only.
  • Shakebet reserves the right to adjust cashback rates or weekly maximums with reasonable notice. Your current cashback rate and tier will always be visible within your account.

5. VIP Loyalty Programme and Loyalty Store

5.1 Overview

  • The Shakebet loyalty programme comprises 50 levels across 10 named tiers, from Bronze (Levels 1–5) through to Mega (Levels 46–50).
  • Loyalty points are earned through real-money wagering across eligible games. Progress tracks automatically within your account — no manual opt-in or support contact is required.
  • The ShakeBet Wheel becomes available at Level 5.
  • A personal account manager is assigned from Ruby tier (Level 26) onwards.
  • Exclusive rewards are unlocked from Emerald tier (Level 31) onwards.
  • At Mega tier (Levels 46–50), the daily withdrawal limit increases from €10,000 to €100,000.

5.2 Loyalty Store Redemptions

  • Accumulated loyalty points may be redeemed in the Loyalty Store for bonus rounds, free spins, or bonus cash.
  • Wagering requirement on Loyalty Store redemptions: 35× the value of the bonus component received.
  • Cashout cap on Loyalty Store redemptions: 10× the value of the redeemed item.
  • Standard maximum bet of €5 applies whilst any bonus obtained via the Loyalty Store is active.
  • Points redeemed cannot be reversed once the redemption is confirmed.

6. Free Spins — General Conditions

  • Free spins issued as part of any promotion at shakebetsonline.com must be used within the validity period stated for the relevant campaign. The default validity period is 7 days from credit.
  • Free spins are assigned to a designated game unless a promotion states otherwise. Spins cannot be transferred to another title.
  • Winnings from free spins are credited as bonus funds and are subject to the wagering requirement applicable to the promotion through which the spins were awarded (typically 35×).
  • The maximum bet of €5 applies once free spin winnings have been converted to bonus funds and a wagering bonus is active.
  • Any free spin winnings subject to wagering are also subject to the applicable win cap.

7. Prohibited Practices

Shakebet takes the integrity of its bonus programme seriously. The following practices are expressly prohibited and may result in the forfeiture of bonuses, winnings and/or account suspension:

  • Creating multiple accounts to claim bonuses more than once.
  • Colluding with other players to exploit bonus conditions.
  • Using automated software, bots or scripts to complete wagering requirements.
  • Placing opposing bets (bonus abuse or arbitrage) to fulfil wagering with minimal risk.
  • Exploiting any error, bug or loophole in the bonus system. Any winnings derived from such exploits will be voided.
  • Providing false information during registration or the KYC verification process in order to gain access to promotions.

8. KYC Verification and Bonus Eligibility

  • Shakebet operates a Know Your Customer (KYC) process in accordance with its regulatory obligations under Anjouan licence ALSI-202411025-FI1.
  • Bonuses may be credited prior to full KYC completion; however, withdrawals of any winnings — including cashback — will not be processed until identity verification is complete.
  • Shakebet may request identity documents, proof of address, source of funds documentation or other information at any stage. Failure to provide requested documentation within a reasonable timeframe may result in the suspension of bonus eligibility and/or account access.
  • Players found to have provided false or misleading information during KYC will forfeit all bonuses and associated winnings.

9. Payment Methods and Bonus Eligibility

  • Shakebet supports deposits and withdrawals via Visa, Mastercard, bank transfer, Trustly, Klarna, Boku, Wise, Revolut, Zimpler, Payoneer, and eight cryptocurrencies including Bitcoin, Ethereum, BNB, USDC, Dogecoin, TRON, Bitcoin Cash, Litecoin, and USDT (across BEP20, ERC20 and TRC20 networks).
  • The minimum qualifying deposit for any bonus is €20 (or currency equivalent) unless a specific promotion states a higher threshold.
  • Certain payment methods may be excluded from bonus eligibility. Any exclusions will be noted on the relevant promotion page at the time of the offer.
  • No deposit or withdrawal fees are applied by Shakebet provided that a deposit has been wagered at least once prior to withdrawal. Fees charged by third-party payment processors are outside Shakebet's control.
  • Crypto withdrawals are processed near-instantly once the standard review window has cleared. Fiat withdrawal speeds vary by method and are detailed on the payments page at shakebetsonline.com.
  • The standard daily withdrawal limit is €10,000. Players who reach Mega tier (Levels 46–50) have a daily withdrawal limit of €100,000.

10. Responsible Gambling and Bonus Restrictions

  • Shakebet is committed to promoting responsible gambling. Bonuses and promotions are designed for entertainment purposes and should not be viewed as a source of income or a method of recouping losses.
  • Players who have set deposit limits, loss limits, wagering limits or session limits on their account are encouraged to consider whether accepting a bonus is compatible with their responsible gambling settings.
  • Players who have self-excluded from shakebetsonline.com are not eligible to receive, hold or use any bonus, free spin, cashback or loyalty reward. Any such amounts credited in error will be voided.
  • If you feel that your gambling is becoming problematic, please make use of the responsible gambling tools available within your account, or contact Shakebet's support team to discuss the options available to you.
  • Further responsible gambling information and support resources are available on the Responsible Gambling page at shakebetsonline.com.

11. Changes to This Policy

  • Shakebet reserves the right to amend, update or withdraw any element of this Bonus Policy, including individual promotion terms, at any time.
  • Material changes will be communicated via the website or by direct notification where appropriate. Continued participation in promotions following any amendment constitutes acceptance of the updated terms.
  • In the event of any conflict between a specific promotion's terms and this general Bonus Policy, the promotion-specific terms will take precedence for that promotion only.
  • This Bonus Policy was last updated in 2026. For the most current version, please refer to shakebetsonline.com.

12. Contact and Queries

If you have any questions regarding this Bonus Policy or any promotion at Shakebet, please contact the customer support team via the live chat or support contact details available at shakebetsonline.com. Support is available around the clock. For formal complaints, please refer to the Complaints Policy, also available on the website.

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